Billing Specialist

Remote/telecommute or in-office position, Full-time position (40 hours weekly)

We Value Our Employees By Offering:

  • Medical, Dental, Life, and Health Care Benefits
  • 3 weeks of paid/sick time off plus 10 Holidays per year

Polara Health,Serving on the front-lines of mental health treatment in Yavapai County since 1966, Polara Health (formerly West Yavapai Guidance Clinic) is uniquely positioned to improve access for people in need of high quality and affordable holistic care. We are a beacon of hope, help and healing for over 7,000 individual and families and 1,300 children annually.  Focused on addressing the whole person through a client centered approach, we offer holistic, transformative services that are tailored to address the unique needs of each client, address the social determinants of health and ensure coordination of care with loved ones and other integrated service providers.

Job purpose

Billing Specialist prepares, reviews and sends claims to various Insurance Companies, Medicare and Medicaid plans either electronically or by paper in the mail. Maintains patient records to work with other staff, insurance companies and or patient in order to collect reimbursement for services rendered.

Duties and responsibilities

  • Creating weekly billing files for electronically upload of claims to clearing house
  • Creating monthly patient statements, checking for accuracy, stamping attaching letters folding stuffing and mailing
  • Weekly Posting of Insurance EOBs to patient accounts
  • Weekly Posting of patient payments to patient accounts
  • Weekly Working the denial EOBs writing reconsideration or appeal letters to insurance companies
  • Weekly Working aging reports for Insurances you are assigned
    • Checking Claim Status by using the internet site or making phone call to insurance company
    • Using the internet and or calling insurance companies to verify insurance information such as ID numbers groups, payer ID and dates of coverage.
  • Answering phone calls and or Emails from patients, staff and or Insurance companies asking for information/balances on accounts/Creating Groups
  • Uses the Photocopier/Scanner to email/fax information to other departments or entities for further review


Knowledge of medical billing principles is preferred but not required. Data entry and computer work. Math and calculator skills are needed. Must be detailed oriented with communication skills both written and verbal. Must be a motivated team player but also able to work individually and with limited supervision. Ability to stay organized while managing your time and multi-tasking.

Qualifications include:

·  High School Diploma or equivalent

·  Basic Knowledge of basic billing principles

  • Attention to Detail
  • Basic Math Skills
  • Basic Computer Knowledge 
  • Communication Skills Both Written and Verbal
  • Data Entry & Typing Skills
  • Time Management Skills
  • Ability to Multi-task
  • Ability to stay Organized
  • Ability to work in a team and individually

Working conditions

Billing Specialist work 40 hours per week during normal business hours, location may vary. May have a training in Prescott on occasions

Physical requirements

You will be sitting at a desk the majority of the day

EOE/Non-smoking facility. Pre-employment drug screening/background check required. ** All candidates must be able to obtain a DPS Fingerprint Clearance card. 

It is the policy of Polara Health not to discriminate against any employee or any applicant for employment because of age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, protected veteran status or national origin.  This policy shall include, but not be limited to, the following:  recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff and termination.  Polara Health further agrees to take affirmative action to ensure equal employment opportunities.