Quality Improvement Specialist

Full-time position (40 hours weekly)

We Value Our Employees By Offering:

  • Medical, Dental, Life, and Health Care Benefits (FT)
  • Up to 3 weeks of paid/sick time off plus 10 Holidays per year (FT) 

Polara Health, Serving on the front-lines of mental health treatment in Yavapai County since 1966, Polara Health (formerly West Yavapai Guidance Clinic) is uniquely positioned to improve access for people in need of high quality and affordable holistic care. We are a beacon of hope, help and healing for over 7,000 individual and families and 1,300 children annually.  Focused on addressing the whole person through a client centered approach, we offer holistic, transformative services that are tailored to address the unique needs of each client, address the social determinants of health and ensure coordination of care with loved ones and other integrated service providers.

Position Title: Internal Auditor

Department/Program: Quality Management

Reports To: Chief Quality Officer

Position Summary (Purpose and Scope)

The Internal Auditor will work under the supervision of the Chief Quality Officer to ensure Polara Health provides high quality integrated care services in a professional manner which aligns with all federal, state and local regulatory guidelines. The Internal Auditor plays a role in meeting annual quality management improvement plan goals. The Internal Auditor will act as a source of validity, legality and goal achievement with direct care staff as needed.

Qualifications (Education, Credentials, Experience and Age- and/or Disability-Specific Populations)

  • Minimum of Associate's degree (Bachelor's degree preferred), or 2 years of professional experience. 
  • Proficient with data management, analysis and utilization of MS Office Excel. 
  • Excellent analytical and problem-solving skills.
  • Excellent communication skills, both verbal and written. 
  • Strong people skills to engage staff as department liaison. 
  • Ability to navigate electronic medical record and other databases.
  • Self-starter who is motivated, energetic, and enthusiastic.


  • Displaying adherence to organization's mission.
  • Assisting with the execution of quality management department's continuous improvement plans.
  • Collaborating with supervisors as department liaison for training and improved communication.
  • Maintain records to track audits and other data as assigned.
  • Perform audits or pull reports for data analysis and improvement planning.
  • Perform comprehensive research or collaborate with staff to complete the projects given.
  • Ability to take direction and execute assigned duties independently.
  • Assist in process improvement brainstorming.
  • Participate in all committee meetings as assigned.
  • Preform other duties as assigned.

This position is considered Safety-Sensitive by Polara health.

EOE/Non-smoking facility. Pre-employment drug screening/background check required. ** All candidates must be able to obtain a DPS Fingerprint Clearance card. 

It is the policy of Polara Health not to discriminate against any employee or any applicant for employment because of age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, protected veteran status or national origin.  This policy shall include, but not be limited to, the following:  recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff and termination.  Polara Health further agrees to take affirmative action to ensure equal employment opportunities.